Helping you get back in control of your energy bills
Tell us about your situation below, and we can offer support to help you get back in control of your energy use and bills. We strive to meet your unique needs, and will always treat you with respect, empathy and sensitivity.
Your answers to this questionnaire will be treated in confidence. We are committed to protecting your privacy and comply with privacy law when handling your personal information.
Together we’re stronger
Let's help you get the advice you need to help you get back on track with your energy bills.
Rest assured that your privacy is of the utmost importance to us, and responses to this questionnaire are completely confidential.
Prefer to speak to someone in person?
Our friendly and understanding team is on hand to give you support and advice tailored to your situation.
Chat to a real person. Our live chat is available Mon-Fri, 8am-8pm AEST.
Give us a call
Call us between Mon-Fri, 8am-7pm (AEST).
Our interpreter service is available Mon-Fri, 8am-7pm (AEST).
Send us a message
Email us about your situation and we’ll get back to you as quickly as we can.