BACK TO HELP CENTRE Billing and payments Search Billing and payments Manage your account and energy plan Moving, connections and metering Our policies and commitments Pay your bill online Make instant, secure online payments by Post Billpay, credit card, PayPal and more. Pay your bill online Manage your account Check usage. Pay bills. Update details. Manage your account online, simply. Sign in to MyAccount Direct debit Save time and hassle. Paying by direct debit allows you to simply set and forget. Set up direct debit Change your direct debit details Ways to pay and billing options Explore our flexible ways to pay, learn about credits and refunds and receive your bills in real time. Bill payment options Register for ebilling Learn about credits and refunds Payment support Having trouble paying your bill? From extensions to hardship support, we're here to help. One-off bill extensions and payment plans Concessions and government energy discounts Support with ongoing financial difficulties and hardship Common bill queries How to guides and FAQs on everything from reading your bill to understanding energy usage. How do I read my bill? How often will I get a bill?