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Reduce & Reward

Reduce your electricity use, be rewarded with a bill credit of up to $10.
It’s that simple.

All you need to do is meet your electricity reduction targets during a peak demand event, when strain on the grid is high.

There will be multiple events throughout the summer giving you multiple chances to save. Register below to see if you’re eligible.

Signing up to the Reduce & Reward Program is simple.

 
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How does the Reduce & Reward Program work?

Step 1

We’ll send you an SMS 2 hours prior to a peak demand event so you can prepare to reduce your electricity consumption. You must reply ‘yes’ to the event notification to participate.

Step 2

We’ll also send you an SMS once the peak demand event has started, so you can start to reduce your electricity consumption.

Step 3

Soon after the event, we’ll send you an email letting you know your consumption, and whether you’ve successfully earned a bill credit. If you miss an event that’s okay, we will run several throughout the summer.

Step 4

Collectively reducing demand on the electricity grid may help prevent power outages.

What are my electricity reduction targets?

Non-solar customers For a 2 hour or 4 hour event, you can earn a $5 bill credit for reducing your electricity up to 30% below your baseline or $10 for reducing your electricity by more than 30% below your baseline.

Solar customers For a 2 hour event, you can earn a $5 bill credit for reducing your electricity up to 0.25kWh below your baseline or $10 for reducing your electricity by more than 0.25kWh below your baseline. For a 4 hour event, you can earn a $5 bill credit for reducing your electricity up to 0.5kWh below your baseline or $10 for reducing your electricity by more than 0.5kWh below your baseline.

How is my baseline calculated?

Non-solar customers We take your average consumption over 10 similar days, at the same time as the peak demand event.

Solar customers We take your average consumption over 10 similar days, at the same times as the peak demand event, and subtract your average feed in from those days. Your baseline could potentially be negative if you on average feed in more than you consume, which would mean to get the reward you would need to feed in more than your solar baseline.

Solar installation

Energy saving tips to help you reduce your electricity.

Still want to know more, visit our FAQs.

Important to note:

Reduce & Reward is open to solar and non-solar Victorian customers with a smart meter. If you are in another state, or if there is any reason why turning off certain appliances would be harmful to you or anyone at your home or business, you are unable to join the program.