Due to new and evolving COVID-19 measures impacting our service centres, we’re currently experiencing higher than normal phone wait-times. We are still here to help and you can find answers by chatting with us online (8am-8pm, Mon-Fri) or you can manage your account via MyAccount. Or learn more about how we can support you. Stay safe.

Have a Question? or a Comment?

At Simply Energy we love hearing from you, but we also appreciate that your time is precious. So if you need to know something quickly and don't have time for a chat, check out our help and support to get your answers simply and quickly. Otherwise, feel free to contact us on the numbers below, or using the form at the bottom of this page.

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Please note Simply Energy is unable to process requests for temporary building supplies. New Connections must first be contracted with Simply Energy prior to submitting New Connection paperwork.