At Simply Energy we love hearing from you, but we also appreciate that your time is precious. So if you need to know something quickly and don't have time for a chat, check out our help centre to get your answers simply and quickly.
Otherwise, feel free to contact us on the numbers below, or using the form at the bottom of this page.
Residential
Sales
1800 009 141
8:00AM TO 7:00PM (AEST), Monday to Friday
9:00AM TO 5:00PM (AEST), Saturday
Customer service
13 88 08
8:00AM TO 7:00PM (AEST), Monday to Friday
International contact numbers
+61 3 8843 0637
8:00AM TO 7:00PM (AEST), Monday to Friday
Interpreter service
1300 408 265
8:00AM TO 7:00PM (AEST), Monday to Friday
Fax
13 88 58
Online
Business
Sales
1800 090 836
8:00AM TO 7:00PM (AEST), Monday to Friday
10:00AM TO 2:00PM (AEST), Saturday
Customer service
13 88 08
8:00AM TO 7:00PM (AEST), Monday to Friday
10:00AM TO 2:00PM (AEST), Saturday
International contract number
+61 3 8843 0637
8:00AM TO 7:00PM (AEST), Monday to Friday
Interpreter service
1300 408 265
8:00AM TO 7:00PM (AEST), Monday to Friday
Fax
13 88 58
Online
Commercial & Industrial
Send us a message or email us at largebusiness.au@engie.com
For sites spending over $2500 per month (13,000 + Kwh)
Sales and Customer Service
1300 139 352
9.00AM to 5.00PM (AEST), Monday to Friday
Online
Please note Simply Energy is unable to process requests for temporary building supplies. New Connections must first be contracted with Simply Energy prior to submitting New Connection paperwork.