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We are currently experiencing higher than normal call volumes and apologise for any delays this may cause. Our contact centres are open Monday to Friday from 8AM until 7PM AEST.

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my account

MyAccount ā€“ the simpler way to manage your account

Want to get simple stuff done fast?

Save yourself a call with MyAccount, the online portal and app that makes managing your energy easy. With MyAccount, you can track usage, view and pay bills, set up direct debit, update account details and even request more time to pay your bill.