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Payment plans

Payment plans to suit your situation give you peace of mind, and could help you avoid larger future bills or increasing debt.

Simply Energy payment plans include:

  • Short-term plans – quick assistance for a short period, from one billing cycle to the next.
  • Longer-term plans – spread your costs out over the year and pay in scheduled instalments.

Ways to pay:

  • Fixed instalments – pay a set amount weekly, fortnightly or monthly to help you stay on top of your bills. You can now apply for a fixed instalment payment plan through MyAccount. Log in then click on Payment plans under the Billing tab.
  • Pay in advance – get ahead of your bills and pay upfront to cover future bills.  

Requesting a payment plan in MyAccount can be done in a few simple steps.  

  1. Log in to MyAccount and click on the 'Billing' tab in the header at the top of the page. 
  2. Down the left hand side of the screen, there will be a navigation menu. Click on 'Payment plan'. 
  3. Once you have understood what a payment plan is and decided that it is right for you, click 'Apply now' to begin setting up. You will be able to specify the start date of your plan, frequency and length of time. 
  4. Review the details of your payment schedule and finalise. 

Don't have a MyAccount login? Register here, or alternatively, give us a call us on 13 88 08 Mon-Fri, 8am-7pm (AEST) and we can help you get set up with a payment plan over the phone. 

Experiencing financial hardship?

Tailored assistance plans are ideal if you need extra financial support. We’ll work with you to design an installment plan to help get you back on track.

View our Hardship Policy here.

Business customer support

Simply Energy can assist you with a short-term payment plan to help get your business back in the black.

Simply call us on 13 88 08 Mon-Fri, 8am-7pm (AEST) or chat online Mon-Fri 8am-8pm (AEST) with us to discuss your options.

More on payment support:

Login/Register to MyAccount

Easily request a payment plan via MyAccount 

Experiencing financial hardship?

We’ll work with you to design an installment plan to help get you back on track.


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