Carbon Neutral Energy

These estimates are indicative only. It’s important to note that depending on your actual usage, rates and any price changes in the future, your bills can differ from the estimates provided. These estimates are based on the usage set out above for an average residential customer with a single rate tariff in the network(s) listed above.

These estimates:

• include GST;
• don't include any anniversary credit;
• are rounded to the nearest dollar; and
• are based on the single rate tariffs set out in the Energy Price Fact Sheets.

Monthly estimate

We have taken the estimated annual cost (excluding any anniversary credit) and divided this amount by 12 to get an estimated monthly amount. Your actual monthly amount may vary depending on your usage, rates and number of days in your billing cycle. Your meter type could mean you’re either billed monthly or quarterly, or if you’re a Victorian gas customer every 2 months.

What the estimates don’t cover

The estimates don’t include concessions or other rebates, distributor service order costs, fees or, for electricity, solar feed in tariffs that may apply to you. If you have solar, please call 13 88 08 to sign up.

Do you have a time of use, controlled load or demand tariff?

Please call 13 88 08 to get in touch with our customer service team. These offers are based on a single rate tariff. Depending on the meter type at your premises, your actual rates may be different to match your meter and tariff type.