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Our awards

Award-winning service

We're on a mission to provide simple, affordable energy solutions that help you take control of your energy usage and we’re delighted to have won many awards for customer satisfaction and value for money. 

Most Satisfied Customers Natural Gas 2023

5 stars for gas in SA 2023 for the third year running! Our customers rated us 5 stars for overall satisfaction, value for money, bill and cost clarity.

SA Natural Gas Provider 2022

Most satisfied customers for the second year running!

We are thrilled to receive another award for best rated gas supplier in South Australia by Canstar Blue. We were rated five stars for overall satisfaction, value for money, and bill and cost clarity. 

Innovation Excellence Award 2022

We are proud to have won the Innovation Excellence award for our Solar Sharing Scheme in partnership with Hunter Douglas Australia in NSW.

Our offer allowed Hunter Douglas staff to benefit from the excess solar energy generated outside of working hours with a discount on their electricity usage matched by the rooftop solar exports.

SA Natural Gas Provider 2021

We received five stars for most satisfied customers in 2021. Our SA customers rated us 5 stars for overall satisfaction, value for money, customer service and ease of sign-up. 

SA Electricity Provider 2017

We brightened up SA’s day. Our electricity customers were the Most Satisfied in SA in 2017.

Dual Fuel National 2018

Dual fuel = double happiness. In 2018, Canstar confirmed we had Australia’s most satisfied dual fuel customers. 

SA Natural Gas Provider 2017

We gave our customers that warm fuzzy feeling. In 2017, we were Canstar Blue’s top natural gas provider.