Our awards

At Simply Energy, our mission is to work with you, giving you the power to control your energy with affordable and simple energy solutions.

We’re happy when our customers are happy, which is why we’re thrilled to have received the following Canstar Blue Awards for customer satisfaction:

  • Most satisfied electricity customers in South Australia, and
  • Most satisfied natural gas customers in South Australia.

Read the full announcement here.

 

Most Satisfied customers – Electricity providers, 2016-2017

Our customers have given us a five stars for overall satisfaction for electricity for the second year in a row, and the third time in four years. We also received five stars for our customer service, value for money and bill and cost clarity.

Most satisfied customers – Natural gas providers, 2017

Our customers scored us five stars for overall customer satisfaction. Like the electricity category, we also received five stars for our customer service, value for money and bill and cost clarity.