Our awards

At Simply Energy, our mission is to work with you, giving you the power to control your energy with affordable and simple energy solutions.

We’re happy when our customers are happy, which is why we’re thrilled to have received the following Canstar Blue Awards for customer satisfaction:

  • Most satisfied electricity customers in South Australia, and
  • Most satisfied natural gas customers in Victoria.

Every year, Canstar Blue surveys hundreds of households around each state to find out how their providers are stacking up, based on variables including bill clarity, customer service and value for money.

Read the full announcement here.

Most satisfied customers - Natural gas supplier, 2016

For natural gas customers in Victoria, we received the highest rating, achieving five stars for overall customer satisfaction. We also received five stars for value for money and energy efficiency advice.

Most satisfied customers - Electricity providers, 2016

Canstar Blue has compared electricity providers in South Australia, with Simply Energy emerging at the top of the ratings table for the second time in three years. Simply Energy is known for providing a wide range of competitively-priced energy offers, which are clearly impressing in South Australia.