Simply fill in the form with your new address and the date you move in.
Select the Simply Energy plan that best suits your new home.
Our moving team will be there to answer any questions.
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Once you fill out the online form, we’ll have everything sorted within 2 business days.
We were awarded with Canstar Blue’s ‘Most Satisfied Customers’ Nationwide, Dual Fuel, 2018.’
So we can switch your electricity in your new property, please remember to switch your electricity meter off when you move in. Turn the meter back on after the scheduled time, and that’s it. Your electricity should now be on. We may need to read your meter, so we ask for clear and safe access. For safety reasons, please let us know if there are any works being done at your new property.
Unfortunately, no. We take your safety and wellbeing seriously, so we’d prefer to chat to you. Please call us on 13 88 08 so we can manage your move properly and with great care.
You can rely on us to have your electricity and gas for your new home switched to Simply Energy within 2 business days, when you use our online Movers form. You must complete the form before 1pm Monday to Friday (exc. public holidays), provide clear and safe access to the electricity meter and let us know if there are any electrical or gas works going on at the new property. That will ensure you have your electricity and gas on by the confirmed date (within 2 business days). If we’re unable to get either (or both) your electricity or gas on by this date, we’ll provide you with a $150 credit on your first bill. This is the Moving Home Energy Guarantee. Credits include GST and are not transferable or redeemable for cash. This offer may be changed or withdrawn at any time.
In some cases, distributors may charge a moving fee or special fee. If this happens, we will add it to you Simply Energy bill. You can find out more about our fees, here in the T&Cs or on your moving form.
Head over to our Help and Support Centre for more of the ins and outs of moving.
Whether you are a new or existing customer of Simply Energy, we make transferring energy to your new home easy. If you arranged your move online before 1pm Monday to Friday (excluding public holidays), provided clear and safe access to the meter (including no electrical/gas works going on at the property), you can rely on us to have your electricity and/or gas on by the confirmed date (not less than 2 business days). If we’re unable to get either (or both) your electricity or gas on by this date, we’ll provide you a $150 credit on your first bill. This is the Moving Home Energy Guarantee. Credits include GST and are not transferable or redeemable for cash. This offer may changed or withdrawn at any time.