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Back to Help Centre Manage your account and energy plan

Change my plan

Are you on the best plan?

At Simply Energy, we keep your energy plan as simple and affordable as possible.

Making sure you’re getting the best deal is important to us. So, we’ll keep an eye on how you’re using your energy, compare your plan with other Simply Energy plans and crunch the numbers for you.

If there’s a Simply Energy offer that could save you more, we’ll let you know on your bill. If you’re on the best deal, we’ll tell you that too.

If you do want to change your Simply Energy plan, there’s no need to pick up the phone. Changing your plan online is fast, secure and super simple.

How to change your plan

  1. Visit our compare plans page.
  2. Find the plan you want to change to and click the Select Plan button.
  3. Select Existing customer.
  4. Enter your customer number (on page 1 of your bill), postcode and date of birth.
  5. Select Change my plan.
  6. Complete the checkout and update any other details you need to.
  7. Sit back, relax and enjoy being on the Simply Energy plan that works best for you.

It’s that simple.