Need to Get in touch

Have a Question? or a Comment?

At Simply Energy we love hearing from you, but we also appreciate that your time is precious. So if you need to know something quickly and don't have time for a chat, check out our FAQ page to get your answers simply and quickly. Otherwise, feel free to contact us on the numbers below, or using the form at the bottom of this page.

  • Residential
    Sales: 1800 009 147
    Monday to Friday, 8:30am to 6:30pm (AEST)

    Customer Service: 13 88 08
    Monday to Friday, 8:00am to 7:00pm (AEST)

    International Contact Number: +61 3 8843 0637
    Monday to Friday, 8:00am to 7:00pm (AEST)

    Interpreter Service: 13 14 50
    Monday to Friday, 8:00am to 7:00pm (AEST)

    Fax: 13 88 58

    Online:

    send us a message
  • Business
    Sales: 1800 090 836
    Monday to Friday, 8:00am to 7:00pm (AEST)

    Customer Service: 13 88 08
    Monday to Friday, 8:00am to 7:00pm (AEST)

    International Contact Number: +61 3 8843 0637
    Monday to Friday, 8:00am to 7:00pm (AEST)

    Interpreter Service: 13 14 50
    Monday to Friday, 8:00am to 7:00pm (AEST)

    Fax: 13 88 58

    Online:

    send us a message
  • Commercial
    Sales: 1300 306 894
    Monday to Friday, 9:00am to 5:00pm (AEST)

    Customer Service: 1300 139 352
    Monday to Friday, 9:00am to 5:00pm (AEST)

    Fax: 03 8807 1199

    Online:

    send us a message

Please note Simply Energy is unable to process requests for temporary building supplies. New Connections must first be contracted with Simply Energy prior to submitting New Connection paperwork.

Send us a message

Fill out the form below to submit your online enquiry.

Type of enquiry:*
Are you an existing customer, and does your enquiry relate to your account?*

For the privacy and security of your account, please provide the following: NOTE: If privacy details don’t match, or are not provided, we may contact you for further verification.

NOTE: Account information can only be provided to the account holder, or secondary contact.

PERSONAL DETAILS
ACCOUNT DETAILS Please enter one of the following:
Are you an existing customer, and does your enquiry relate to your account?*

For the privacy and security of your account, please provide the following: NOTE: If privacy details don’t match, or are not provided, we may contact you for further verification.

NOTE: Account information can only be provided to the account holder, or secondary contact.

COMPANY DETAILS Please complete the following:
ACCOUNT DETAILS Please enter one of the following:

Are you an existing customer, and does your enquiry relate to your account?*

For the privacy and security of your account, please provide the following: NOTE: If privacy details don’t match, or are not provided, we may contact you for further verification.

NOTE: Account information can only be provided to the account holder, or secondary contact.

COMPANY DETAILS Please complete the following:
ACCOUNT DETAILS Please enter one of the following:
Your Contact Details and Message: