Contact Simply Energy online or via one of our phone numbers

Need to Get in touch

Have a Question? or a Comment?

At Simply Energy we love hearing from you, but we also appreciate that your time is precious. So if you need to know something quickly and don't have time for a chat, check out our Help & Support to get your answers simply and quickly. Otherwise, feel free to contact us on the numbers below, or using the form at the bottom of this page.

  • Residential
    Sales: 1800 009 147
    Monday to Friday, 8:30am to 6:30pm (AEST)
    Customer Service: 13 88 08
    Monday to Friday, 8:00am to 7:00pm (AEST)
    International Contact Number: +61 3 8843 0637
    Monday to Friday, 8:00am to 7:00pm (AEST)
    Interpreter Service: 13 14 50
    Monday to Friday, 8:00am to 7:00pm (AEST)
    Fax: 13 88 58
    Online:
  • Business
    Sales: 1800 090 836
    Monday to Friday, 8:00am to 7:00pm (AEST)
    Customer Service: 13 88 08
    Monday to Friday, 8:00am to 7:00pm (AEST)
    International Contact Number: +61 3 8843 0637
    Monday to Friday, 8:00am to 7:00pm (AEST)
    Interpreter Service: 13 14 50
    Monday to Friday, 8:00am to 7:00pm (AEST)
    Fax: 13 88 58
    Online:
  • Commercial

    Send us a message or email us at commercialsales@simplyenergy.com.au

    For sites consuming over $2500 per month (13,000 + Kwh)

    Sales: 1300 306 894
    Monday to Friday, 9:00am to 5:00pm (AEST)
    Customer Service: 1300 139 352
    Monday to Friday, 9:00am to 5:00pm (AEST)
    Fax: 03 8807 1199
    Online: send us a message

Please note Simply Energy is unable to process requests for temporary building supplies. New Connections must first be contracted with Simply Energy prior to submitting New Connection paperwork.

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