Simply Energy wants to help those facing financial hardship, so you can feel in control of your bills. Whether you have unexpectedly lost your job, or your gas, electricity and water are a large portion of your income, we understand it can be tough to budget. When you need real support and solutions, we’re here for you! That’s why we want to see if you’re eligible for the Victorian Utility Relief Grant (URG) Scheme.
If you’d prefer to speak in a language other than English, call the National Translating & Interpreter Service and get connected to us today!
Simply call 131 450 or visit the website.
If you are eligible, the Victorian URG Scheme will give you up to $650.00 per utility account (electricity, gas, water) to help manage your bills and get back on track.
Call 1800 065 475 to speak to a friendly consultant who can assess your individual situation, who will send you a Victorian Utility Relief Form. The form will come with a reply paid envelope to be assessed by Department of Housing along with a due date. The form must be with Department of Housing before the due to date prevent the application from being cancelled. If you need assistance fill out the form, please contact a financial councillor
To be eligible you must hold at least one of the following concession cards:
You must also meet one of the five following criteria:
For more information, simply call us on 1800 065 475 or head to the website .
We have a skilled team that will help find the right payment solution for you and work with your budget. Just call Simply Energy on 1800 065 475, and we’ll be able to create a plan that best suits you.
If you’re looking for free counselling to help you manage your future finances, call the National Debt Helpline on 1800 007 007 or go to their website to find out more.
The Federal Government also has general budgeting tools from MoneySmart that are useful to allow you to feel in control of your bills.
Simply Energy is here to help and so are your other creditors. It’s really important to tell them (banks, phone, water supplier) about your financial situation. You’ll get the best solution if you’re open and honest about having trouble paying your bills, as they will have processes to help you.
Do you have payments coming from Centrelink? Call us on 1800 065 475 to set up a payment arrangement using Centrepay automated deductions. For more information about Centrepay, go to their website.
If you have a concession, you might be eligible for discounts on your bills. Simply call us on 1800 065 475 to add your concession to your account. Find out more here.