Energy charges are made up of:
These are charges that distribution businesses incur to service your premise
Is the cost Simply Energy incurs to purchase energy from wholesale market
These are costs under national and state schemes to support renewable energy
Costs related to managing your accounts, billing and customer services
The main reason for this rate change has been an increase to network and wholesale costs. Each year, we review whether your energy rates and charges need to vary to reflect the changes in the costs associated with providing you energy.
If you signed up in December 2019, we would have advised that rates would be changing on 1st January 2020 during the sign-up process.
If you signed up prior to December 2019 your welcome pack would have included information on how we may change your rates and charges.
For further information on these terms and conditions, read more.
Your recommended offer will be available for you to take up from the 2nd of January. Simply call us on 1800 370 600 and one of your specialists will be able to assist you from the 2nd of January.
We have a range of simply helpful services including:
We’ll let you know every 3 months for electricity and 4 months for gas, if your current plan is right for you or if you could be better off on one of our other generally available offers.
To learn about how you use energy simply complete a quick survey to get your free report.
To manage your usage with a weekly update based on real time data. You can set a budget and track against it, view when your next bill is due and receive tailored tips to save both energy and money.
Learn how to save energy, time and money.
To view your energy plan, update your contact details and view or pay your bills securely.