Simply Energy wins national award for most satisfied Dual Fuel customers
Sep 03, 2018

We’re pleased to announce that Dual Fuel customers nationwide (customers who have both electricity and gas accounts with the same energy retailer) have rated Simply Energy highest for overall customer satisfaction in the latest survey from Canstar Blue.

Canstar Blue Dual Fuel Award

We’re very proud that, out of almost 3,000 households surveyed, we’ve come out on top, receiving five stars for overall customer satisfaction and value for money. We also received four stars for customer service as well as bill and cost clarity.

Comparison of national dual fuel suppliers

Comparison of Dual Fuel suppliers

We’re committed to working even harder for our customers across Australia in the future, to continue delivering a great customer experience, as well as our competitive energy offers.