In the event of an electrical or natural gas emergency, fault or failure, you can call the 24 hour assistance line operated by the electricity or gas provider in your area. This number is printed for you at the top of every Simply Energy bill. If you can't find your bill, the 24 hour emergency contact numbers for all electricity and gas distributors in Victoria and South Australia are listed below.
To view the latest power outage information, click on your distributor's name below.
|Distributor||Areas Served||Contact number|
|Jemena||Northern and south-western suburbs||13 16 26|
|Ausnet Services||Outer northern and eastern suburbs and eastern Victoria||13 17 99|
|United Energy||Southern suburbs and Mornington peninsula||13 20 99|
|Citipower||City and inner suburbs||13 12 80|
|Powercor||Western Suburbs and Western Victoria||13 24 12|
|Mulitnet Gas||13 26 91|
|Ausnet Services||13 67 07|
|Envestra||1800 676 300|
Electricity faults and emergencies
For gas faults, please call 1800 898 220
Natural Gas emergencies
Please call 1800 427 532
Energy Safety Information - Government of South Australia