Sales Assured Limited
Simply Energy and our Partners are proud members of Sales Assured Limited (SAL)
Sales Assured Limited (SAL) is an initiative designed to ensure the best practice in face to face marketing for customers in any industry which includes ours - energy
With a commitment to improving the customer experience, SAL has established guidelines to increase service standards. These include standards in recruitment, training, accreditation and ongoing monitoring of sales agents. In this way, customers can be confident when buying face to face at their door, at a kiosk or for their business.
Those companies which choose to be Members are demonstrating their commitment to improving the standards of face to face marketing across many industry sectors. The robust standards can apply for energy, telecommunications, Pay TV, energy efficiency, registered training organisations, charities and more.
Whilst recognising that there are laws, such as the Australian Consumer Law, that govern face to face sales, SAL aims to lift the bar further and ensure the strictest compliance and most ethical practices by sales agents when dealing with customers face to face.