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Contact us

Simply select Sales, Service or Moving and choose the contact method that suits you best.


Whether you prefer to chat online, talk by phone or get started right away, the power to choose how you contact us is at your fingertips.


Sales team:1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 9am-3pm (AEST)


Sales team: 1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 10am-3pm (AEST)

International contact numbers

+61 3 9492 4315
8:00am to 7:00pm (AEST), Monday to Friday

Interpreter service

1300 408 265
8:00am to 7:00pm (AEST), Monday to Friday


13 88 58

Chat with a team member

Online chat allows you to chat to a real person and get a response within minutes. You’ll be chatting with our award-winning call centre staff, so you’ll get fast, expert help with your enquiry.

Our live chat is available Mon-Fri 8am-8pm AEST.

Live Chat

Save time – move online

Moving can be stressful but with Simply Energy, moving your energy online is simple. It takes just minutes and our Moving Home Energy Guarantee means you’ll stress less too.


Simply Energy is becoming ENGIE

The same great value you trust from Simply Energy with the benefits of being a global energy leader.

Learn more