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Contact us

Simply select Sales, Service or Moving and choose the contact method that suits you best.

Moving

Whether you prefer to chat online, talk by phone or get started right away, the power to choose how you contact us is at your fingertips.

Residential

Sales team:1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 9am-3pm (AEST)

Business

Sales team: 1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 10am-3pm (AEST)

Commercial and industrial

Sales team: 1300 139 352

Mon-Fri, 9am-5pm (AEST)

International contact numbers

+61 3 8843 0637
8:00am to 7:00pm (AEST), Monday to Friday

Interpreter service

1300 408 265
8:00am to 7:00pm (AEST), Monday to Friday

Fax

13 88 58

Chat with a team member

Online chat allows you to chat to a real person and get a response within minutes. You’ll be chatting with our award-winning call centre staff, so you’ll get fast, expert help with your enquiry.

Our live chat is available Mon-Fri 8am-8pm AEST. However, if you’re an early bird or a night owl, our team will respond to your chat enquiry as soon as they’re back online.

Save time – move online

Moving can be stressful but with Simply Energy, moving your energy online is simple. It takes just minutes and our Moving Home Energy Guarantee means you’ll stress less too.