Whether you prefer to chat online, talk by phone or get started right away, the power to choose how you contact us is at your fingertips.
Chat with a team member
Online chat allows you to chat to a real person and get a response within minutes. You’ll be chatting with our award-winning call centre staff, so you’ll get fast, expert help with your enquiry.
Our live chat is available Mon-Fri 8am-8pm AEST. However, if you’re an early bird or a night owl, our team will respond to your chat enquiry as soon as they’re back online.
Save time – move online
Moving can be stressful but with Simply Energy, moving your energy online is simple. It takes just minutes and our Moving Home Energy Guarantee means you’ll stress less too.