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Simply talk to us in the way that suits you.

Whether you prefer to chat online, talk by phone or send us a message, the power to choose how you contact us is at your fingertips.

Moving

Get in touch about moving house.

Residential

Sales team:1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 9am-3pm (AEST)

Business

Sales team: 1800 009 141

Mon-Fri, 8am-7pm (AEST)

Sat, 10am-3pm (AEST)

Commercial and industrial

Sales team: 1300 139 352

Mon-Fri, 9am-5pm (AEST)

International contact numbers

+61 3 8843 0637
8:00am to 7:00pm (AEST), Monday to Friday

Interpreter service

1300 408 265
8:00am to 7:00pm (AEST), Monday to Friday

Fax

13 88 58

Chat with a team member

Online chat allows you to chat to a real person and get a response within minutes. You’ll be chatting with our award-winning call centre staff, so you’ll get fast, expert help with your enquiry.

Our live chat is available Mon-Fri 8am-8pm AEST. However, if you’re an early bird or a night owl, our team will respond to your chat enquiry as soon as they’re back online.

 

Send us a message

Tell us what you need by filling out our short and simple online form. We’ll find the answers and get back to you by email within 2 business days.

Save time – move online

Moving can be stressful but with Simply Energy, moving your energy online is simple. It takes just minutes and our Moving Home Energy Guarantee means you’ll stress less too.