Queensland pensioners and seniors may be eligible for a rebate towards their electricity and gas bills. The value of the rebate is $340.85 per year (GST inclusive) for electricity, and $72.51 per year (GST inclusive) for gas.
To apply you will need to hold one of the following:
Further information on these rebates and full eligibility criteria can be found by visiting:
Eligible customers may contact Simply Energy on 13 88 08 to apply.
The Queensland Government provides an electricity life support concession for eligible customers who are seriously ill and use a home-based oxygen concentrator or kidney dialysis machine. This concession is to contribute to the electricity cost of running these machines.
Eligibility To apply you will need to hold one of the following in combination with the life support machine:
An oxygen concentrator must be received free of charge through the Medical Aids Subsidy Scheme and have been medically assessed in accordance with the eligibility criteria determined by MASS.
A kidney dialysis machine is required to have been received free of charge through a Queensland Health hospital to be eligible.
Further information on this concession can be found by visiting:
The Medical Cooling and Heating Electricity Concession Scheme provide assistance towards electricity costs for customers experiencing a chronic medical condition that can be aggravated by changes in temperature. Medical conditions may include:
The scheme provides $340.85 (GST inclusive) per year for eligible applicants and is reviewed every two years.
Smart Service Queensland
PO Box 10817
Brisbane, QLD, 4000
Further information on this scheme can be found by visiting:
The Home Energy Emergency Assistance Scheme is aimed at assisting customers unable to pay for their mains electricity or gas bills when experiencing short-term financial difficulties or unforeseen emergency. Upon successfully applying for the grant, a payment of up to a maximum of $720 is provided to low-income households who may be at risk of disconnection. An applicant may only apply for the grant only once every two years or 24 months.
Applications can only be made once every two years or 24 months by an eligible concession cardholder. The concession card must be current and in the same name as shown on your electricity or gas bill.
To be eligible to apply to the scheme for assistance, an applicant must:
If an applicant is eligible to apply to the scheme for assistance, they must be able to demonstrate that one of the following has occurred in the last 12 months:
A customer is only eligible for HEEAS once in every two-year period. The two-year period commences from the date of the initial successful assistance payment.
Criterion 1: A substantial decrease in household income.
Assistance will be provided if the household has had a substantial decrease in income due to a number of reasons including:
Criterion 2: High unavoidable and/or unexpected expenses on essential items.
Expenses that will be considered in this category include:
Special case eligibility
The following special cases have been identified for inclusion in the Scheme:
Further information on the Home Energy Emergency Assistance Scheme can be found by calling 13 74 68 or visiting the Department of Communities, Child Safety, & Disability Services website: http://www.qld.gov.au/community/cost-of-living-support/home-energy-emergency-assistance-scheme/index.html