The New South Wales Government provides support to households and small businesses to assist them with managing their energy consumption. For further information on the State Government support available to NSW energy consumers, please click here. Translation services are also available through the NSW Government website.
The NSW Government offers rebates to eligible concession cardholders and life support customers. Emergency assistance is also available to those experiencing short-term financial difficulty.
Further information about the assistance available to NSW gas and electricity customers is outlined below.
Customer may be eligible for multiple rebates, if they meet the relevant eligibility criteria.
On-supplied customers (those residents who are billed through their strata title, caravan park or residential premises operator) should call Service NSW on 13 77 88 or refer to the Department of Planning and Environment website for further information.