Check out the latest special offers that are only available for a limited time
Sign up online in less than 5 minutes via 5 simple steps, and we’ll take care of the rest. Now that’s 5 star service!
Are you an existing Simply Energy customer moving house? Simply fill out this form to let us know you'll be moving and we'll get you connected!
Check out our latest energy offers
Update or apply for Health Care, Health Benefit, Pensioner Concession & Veterans’ Affairs Card concessions here
Simple ways to review and pay your bill
Some great deals for small business
Find out how we can help your business
Ask us a question and we'll get back to you with an answer at a time that suits you
Find out how to read and pay your bill, plus manage your account
View your bills online, update your details and manage your account
Take the confusion out of reading your energy bill with this handy guide
Claim, fixed installment, privacy, transfer and more
Learn about different meter types and how to read your meter
Download Market Offer Rates and Standing Offer Rates here
Handy energy saving tips for your home or business
Check out our latest news
Feeling financial hardship? Talk to us
All information you need about Carbon pricing
The energy industry is regulated by a relevant state body to ensure all energy providers adhere to all state codes and guidelines. Simply go to the section relevant to the state you live in for this information.
In Victoria, the retail energy industry is regulated by the Essential Services Commission (ESC). The ESC protects consumers by ensuring that all energy providers, including Simply Energy, adhere to codes, regulations and guidelines.
It is in your own interests to have an understanding of your rights as a consumer. You can download the relveant Code and Guidelines below. You will need Acrobat Reader to view these files.
In South Australia, the retail energy industry is regulated by the Essential Services Commission of South Australia (ESCOSA).
The ESCOSA protects consumers by ensuring that all energy providers, including Simply Energy, adhere to codes, regulations and guidelines.